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Frequently Asked Questions

General Questions

  1. What is ReLeaf?
    ReLeaf is a hands-free high-volume evacuation (HVE) suction tool designed to improve dental procedures by evacuating water and saliva, reducing aerosols, enhancing patient comfort, and increasing workflow efficiency.
  2. Who is ReLeaf designed for?
    ReLeaf is ideal for dentists, hygienists, and dental assistants looking for safer, faster, and more ergonomic tools to improve their practice.
  3. What makes ReLeaf unique compared to other suction tools?
    ReLeaf’s hands-free design allows dental professionals to work more comfortably while delivering superior suction efficiency and reducing operator fatigue.
  4. Is ReLeaf compatible with all dental equipment?
    Yes, ReLeaf is designed to integrate seamlessly with most standard HVE connections used in dental practices.
  5. What procedures is ReLeaf ideal for?
    ReLeaf is suitable for a variety of procedures, including prophylaxis, ultrasonic scaling, root planing, debridements, sealants, cleanings, fillings, crowns, and other treatments requiring high-volume suction.

 

Using ReLeaf

  1. How do I set up ReLeaf?
    ReLeaf comes with simple instructions for attaching it to your HVE system. Setup typically takes only a few minutes. View our ReLeaf Installation Video.
  2. Can ReLeaf be used with all patients?
    ReLeaf is suitable for most patients but may require adjustments for those with unique oral anatomies.
  3. Does ReLeaf require special training to use?
    No, ReLeaf is user-friendly and comes with guides and videos to help you get started quickly.
  4. Can patients breathe comfortably while using ReLeaf?
    Yes, ReLeaf’s design allows patients to breathe and communicate comfortably during procedures.
  5. Is ReLeaf safe for pediatric patients?
    Yes! We have the ReLeaf Mini Leaf that is perfect for pediatric patients and for patients for smaller mouths. Please click the Mini Leaf  link for more information.

 

Maintenance and Care

  1. How do I clean and sterilize ReLeaf?
    ReLeaf’s components can be cleaned with standard sterilization methods, including autoclaving, to ensure hygiene. Please refer to the How To Use page where you can find an instructional video and the ReLeaf Instruction Manual
  2. Are any ReLeaf components disposable?
    Yes, ReLeaf offers disposable options for certain parts to ensure convenience and infection control. Click the How To Use page where you can find an instructional video and the ReLeaf Instruction Manual
  3. How long does ReLeaf typically last with regular use?
    With proper care, ReLeaf components are durable and can last for hundreds of sterilization cycles when proper autoclave procedures are followed. For reference, view the ReLeaf Instruction Manual and our How To Use page.
  4. What’s the best way to store ReLeaf when not in use?
    Store ReLeaf in a clean, dry place to maintain its integrity and ensure easy access for future use. 
  5. What should I do if ReLeaf isn’t functioning properly?
    Check the connection and ensure proper setup. If the HVE adapter is not fitting snug in the HVE valve the o-rings of the HVE should be inspected and possibly replaced. If any issues persist, Contact us for assistance.

 

Cost and Ordering

  1. How much does ReLeaf cost?
    Pricing varies based on the package selected. To visit our products page, by clicking the Buy Now link where you can find all of our ReLeaf products with our pricing. 
  2. Where can I purchase ReLeaf?
    ReLeaf is available through our website and authorized distributors.
    Click Buy Now to be redirected to our product page to checkout
  3. Do you offer bulk discounts for group practices?
    Yes, bulk purchase options are available for group practices or DSOs. Contact us for details.
  4. What payment methods do you accept?
    We accept major credit cards and other standard payment options.
  5. Can I try ReLeaf before buying?
    Yes, eligible dental professionals can request a free sample to experience ReLeaf firsthand.

 

Shipping and Returns

  1. Do you offer free shipping?
    Free shipping is available for certain orders. Contact us for questions or concerns
  2. How long does shipping typically take?
    Shipping times depend on your location but typically range from 3 to 7 business days.
  3. What is your warranty / return policy?
    ReLeaf products come with a warranty against manufacturing defects. Contact us if you need to initiate a return.
  4. Do you ship internationally?
    Yes, international shipping is available to select countries. Contact us for specific details.

 

Support and Feedback

  1. Where can I find instructional videos for ReLeaf?
    Instructional videos are available. Click the How To Use page where you can find an instructional video and the ReLeaf Instruction Manual
  2. How do I provide feedback or testimonials?
    We’d love to hear your feedback! Contact us via email or submit your testimonial through our website.
  3. What if I need additional support or have more questions?
    Our customer support team is here to help. Contact us directly.